Marsa Maroc offers its customers, importers and exporters, ship owners and shipping agents, freight forwarders and logistics companies, a wide range of port logistics services. From the reception of the vessel to the delivery of goods, Marsa Maroc offers all logistics services within the operated terminals in different ports. These services come with a variety of e-services with the aim to keep customers informed about their port operations, to follow their bills, etc.
Since its creation in December 2006, Marsa Maroc has pursued a commercial policy based on :
- Personalized service while remaining responsive to customer needs and providing related services in port logistics (example: freight forwarding at the Eastern Container Terminal at the port of Casablanca);
- Improving customer relationship by providing “client spaces” in the operated terminals and focusing on the real-time information of its customers;
- Improving the quality of service by the continued strengthening of our equipment fleet, improving operating processes and training of human resources.